Do more with data. Get the right insights, at the right time, for your team.
Real-time tracking and shareable insights reduce risks across your supply chain. Lite offers essential monitoring, while Pro unlocks AI-driven analytics for strategic advantage.
Lite
$59
Per Device - Single Use
- Tracks location, temp, humidity, light
- 60-day continuous tracking
- Shareable real-time link, no login
- Detailed end-journey report
- Easy activation, no recurring fees
- ClaimAssist Support
Pro
$578
Per month, billed annually
- Enhanced Visibility
- Advanced AI Predictor
- Advanced AI Monitor
- Advanced AI Analytics
- Reduced Device Cost
Buy single use devices from just $45 each
Enterprise
- Custom Integrations
- Enhanced Analytics
- Custom Reporting
- Enhanced Network Features
- Volume Benefits
Why Lite?
Suply Lite offers hassle-free shipment monitoring in a single-use device, perfect for businesses and individuals seeking simplicity without compromising on insights. For just $59, you get 70 days of continuous tracking, a shareable real-time tracking link requiring no login, and a comprehensive end-of-journey report. Simply activate the device, attach it to your shipment, and share the tracking link with anyone who needs to monitor the journey. With plug-and-play setup, no software installation, and no recurring fees, Suply Lite provides peace of mind for valuable shipments without compromise. It's your shipment's silent guardian, offering transparent tracking, detailed reporting, and even advanced insurance claims assistance if needed – all in one easy-to-use package.
Why Pro?
Elevate your supply chain intelligence with Suply's Pro tier. Harness the power of our Visibility AI to gain predictive insights, turning raw data into actionable business intelligence. Benefit from clear, concise basic reporting that keeps your team informed and agile. With expert onboarding and ongoing support, you'll seamlessly integrate Suply into your operations. At $45 per device and billed annually, the Pro tier offers an affordable solution for businesses ready to significantly enhance their supply chain visibility and make data-driven decisions that boost efficiency and reduce losses.
Unwavering Support Across All Plans
No matter which Suply plan you choose, rest assured that we've got your back when it matters most. Our AI-powered claims management system is a cornerstone of our service, available to all customers. When shipments don't go as planned, our advanced AI analyzes your data to build a comprehensive case, streamlining the claims process and maximizing your chances of successful resolution. With Suply, you're not just getting visibility—you're gaining a powerful ally in protecting your shipments and your bottom line. Let our technology shoulder the burden of claims management, so you can focus on growing your business with confidence.
We are committed to supporting your visibility needs while encouraging sustainability. Our service includes a minimum annual order of 10 devices, ensuring you have the tracking power you need throughout the year. To promote the responsible use of our devices, we offer a $10 rebate for each one returned. When you're ready to return a minimum of 5 devices, we'll manage and cover the costs of collection, crediting the rebate directly to your account. Order additional devices as and when required, in any volume necessary. Plus, take advantage of our automated dispatch program for hassle-free fulfillment to your specified locations. Reach out to us, and we'll tailor these services to fit your operations seamlessly.
"Suply's real-time tracking and intuitive AI have revolutionized our shipment processes, turning complex logistics into simple conversations that keep our entire team aligned and proactive."— MARQUÉS DE CÁCERES
Things you might want to know.
-
The fee per device covers the cost of the device itself, as well as all necessary data transmission fees. Each device is equipped to track temperature, light, humidity, and location globally, providing comprehensive monitoring for each shipment.
-
Our devices are designed for single use to ensure maximum reliability and precision for each shipment. We offer a rebate program for returned devices to support sustainability and reduce costs for continuous users.
-
We offer comprehensive customer support for all aspects of our service. This includes technical support for device setup and troubleshooting, as well as platform assistance for user management and data interpretation.
-
Data security is a top priority for us. All data transmitted by our devices is encrypted, and we adhere to stringent international data protection regulations to ensure that your shipment information is securely managed and protected.
-
We price our devices at cost to ensure that all our customers receive the most economical rate from the start. As such, we do not offer volume discounts on device purchases. However, our per-user platform fees are structured to be as competitive as possible, providing comprehensive access to our advanced tracking and AI capabilities.
-
Our AI has been engineered to understand and respond to natural language queries, allowing your team to ask specific questions such as "Where is SKU X?" or "What is the delay on SKU Y?" This capability ensures that you can pinpoint information down to individual invoice or purchase order levels, providing real context and actionable insights. This feature empowers everyone from the CFO to logistics managers, marketing teams, and buyers to obtain tailored information that enhances decision-making across your organization. Our AI not only offers predictive analytics and proactive insights to preempt potential issues but also integrates intelligent alerts and automated reporting that are specifically customized to meet your operational needs.
-
Absolutely. Our platform is designed for enterprise scalability and can integrate seamlessly with most major ERP and logistics management systems. This integration facilitates a centralized operational view, allowing your enterprise to make data-driven decisions efficiently and accurately. Whether you're looking to enhance logistical workflows, financial forecasting, or customer service, our system ensures that all relevant departments have the real-time data they need to operate effectively.
-
Getting started is easy! Simply contact our sales team, and we'll guide you through the setup process. We offer initial consultations and demos to help you understand how our system works and how it can be tailored to fit your logistics needs.
-
Getting started with our service is straightforward and efficient. Typically, it takes about 10 days to receive your devices and complete the onboarding process on our platform. This timeframe ensures that you have everything you need to begin tracking your shipments and utilizing all the features our service offers, from real-time data monitoring to advanced AI-driven analytics.
-
Emissions tracking monitors and reports the carbon footprint of your shipments, quantifying the CO2 emissions down to the nearest kilogram. Our platform not only provides these detailed insights but also utilizes advanced AI to continually analyze data, identifying opportunities for improvement and efficiencies in both emissions reduction and overall logistics operations. This proactive approach ensures that you can optimize your environmental and operational strategies, supporting your commitment to sustainability while enhancing logistical efficiency.
-
Our devices are built to the highest standards, but in the rare event of a failure, we immediately notify you and provide a detailed analysis of what went wrong. We'll replace the device at no extra cost and ensure that your shipment monitoring remains uninterrupted.
-
Yes, our platform not only allows you to customize alerts and notifications to suit your specific requirements, but it also enables any team member to interact with our AI using conversational language. Whether you need updates on temperature fluctuations, humidity levels, or deviations from planned routes, you can simply ask our AI in natural language. This feature ensures that you receive personalized alerts and real-time updates in the most convenient way possible, keeping you fully informed at all times.
-
Privacy and security are our top priorities. We use advanced encryption methods and comply with international data protection regulations to ensure that all shipment data remains confidential and secure. Our infrastructure is regularly audited by third-party security experts to maintain the highest standards of data integrity and security.
-
We offer flexible contract terms that are designed to meet the needs of businesses of all sizes. You can choose from month-to-month plans without long-term commitments or opt for annual contracts that come with additional benefits and discounts.
-
We ship our devices globally. Our logistics partners are experienced in international delivery, ensuring your devices arrive safely and on time, wherever your suppliers are located.
-
We are equipped to handle special delivery requests. Whether it's expedited shipping, specific handling instructions, or compliance with local regulations, just let us know your requirements, and we'll arrange the logistics accordingly.
-
Delivery times vary by destination, but we typically arrange for the devices to be shipped within 3-5 business days of the order. Transit times can vary depending on the location but are usually within 1-2 weeks for most international destinations.
-
Our team is experienced in dealing with international customs and will handle all necessary documentation to ensure your shipment complies with local regulations. In case of any issues, we'll work diligently to resolve them promptly to minimize any delays.
-
Our devices are packed securely to prevent damage during transit, using materials that comply with international shipping standards. We also ensure that all logistics partners we use are vetted and comply with our stringent shipping protocols.