Supply Chain Monitoring - Customer Preferences Your preferences have been successfully submitted! We'll adjust our service delivery based on your requirements. Organization Information Company Name* Primary Contact Name* Primary Contact Email* Primary Contact Phone Key Stakeholders & Roles Please identify the key stakeholders in your organization who will be using our supply chain monitoring service: + Add Stakeholder Shipment Volume Information Average Monthly Shipments Breakdown by Mode of Transport Please provide an approximate percentage breakdown of your shipments by mode: Air (%) Sea (%) Road (%) Rail (%) Alert Preferences Alert Types Which types of alerts are important to your organization? Temperature Excursions Humidity Excursions Light Exposure Delay Notifications ETA Updates Other Alert Types: AI-Based Alert Thresholds Our AI automatically assesses optimal condition parameters based on the type of goods being shipped. You can choose to: Use our AI-determined thresholds (recommended) Specify custom thresholds Please specify your custom thresholds for alerts: Temperature: Humidity: Light Exposure: Delay: Alert Delivery Methods How would you like to receive alerts? Email SMS WhatsApp Slack Other Alert Delivery Platform: Preferred Alert Time Window: to Report Preferences Report Types Which types of reports would you like to receive? Daily Summary Weekly Summary Monthly Summary Custom Report Requirements: Report Content Preferences Please rank the importance of the following information in your reports (1-5, 5 being most important): Information Type Importance (1-5) Condition Data (temperature, humidity, light) ETA Updates Exception Reports (issues only) Cost Impact Analysis Sustainability Metrics Shipping Line Performance Breakdown of Transport Modes Report Delivery Methods How would you like to receive reports? Daily Summary Email Preferred Delivery Time: Weekly Summary Email Preferred Delivery Day: Select day Monday Tuesday Wednesday Thursday Friday Saturday Sunday Preferred Delivery Time: Monthly Summary Email Preferred Day of Month: Preferred Delivery Time: Shipment Context Information Which of the following shipment documentation would you be able to provide to enhance our AI context analysis? Commercial Invoices Bills of Lading Packing Lists Import/Export Documentation Purchase Orders Other Documentation: Product-Specific Monitoring Requirements Please provide details on specific products that require special monitoring considerations: Product Category 1: Product Category 2: + Add Product Category Claims Assistance We can assist with claims management for damaged or unfit goods using our collected data. Do you currently experience losses due to goods arriving damaged or unfit for sale? Yes No Unsure Do you purchase cargo insurance for your shipments? Yes, for all shipments Yes, for some shipments No Would you like to utilize our claims assistance services? Yes No Need more information Additional Information or Requirements Please share any additional preferences or requirements for our service delivery: Feedback Process How would you prefer to provide feedback on our service? Regular scheduled review calls Email surveys In-app feedback Other Feedback Method: Preferred feedback frequency: Weekly Monthly Quarterly Other Frequency: Submit Preferences
