Legal

Sub-processors

Suply Ltd uses a small number of carefully selected third-party sub-processors to operate the service. This list is kept current and customers are notified of any changes at least 30 days in advance.

Last updated: June 2026

Cloud Infrastructure

Amazon Web Services (AWS)

Cloud compute, storage, and networking

United States

Database Hosting

Supabase

Managed PostgreSQL database hosting

United States

Email & Notification Delivery

Postmark

Transactional email delivery

United States

Customer Support Tooling

Plain

Customer support and ticket management

United Kingdom

Error Monitoring

Sentry

Application error tracking and performance monitoring

United States

Analytics

PostHog

Product analytics and session recording

United States

AI Inference

OpenAI

AI model inference for cold chain analysis features

United States

To subscribe to change notifications or raise a concern about any sub-processor, contact us at privacy@suply.co.

See also our Trust page and Privacy Policy.